How to understand and create memorable experiences

The entire tourism industry is a series of experiences put into system. If you manage to do this in a great way, the tourists will go back to their home and tell everyone about the amazing vacation they’ve had. They will talk about the people they met, the activities they did and of course the places they visited.

Read More
Håvard Utheim
Technology and Tourism - how can we preserve the human aspect in a fast changing world?

Tourism is an industry where transporting of humans and establishing contact between humans are the main things. It is a high-touch-industry with a lot of interaction between people. If you study the customer journey, both digital and analogue, you’ll find contact points everywhere. 

At the same time tourism is a high-tech industry. Technology is crucial at all levels of the industry. Without technology, no tourism.

Read More
Håvard Utheim