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7 ways to increase customer loyalty

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Customer loyalty is a driving force behind successful tour operators. They have that little extra that holds the power to connect customers to their business. To make them fans and to make them come back for another trip.

In this video, we’ll discuss 7 ways to increase loyalty and to turn customers into fans.

  • Deliver excellent customer service
  • Tailor your products  
  • Set clear expectations
  • Reward your customers
  • Ask for feedback
  • Ensure a committed team
  • Be transparent

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