Getting the attention of a group is not a trivial skill. Even when people have paid to come on a tour and have employed you as a guide to share your knowledge – getting folks to pay attention can feel like an impossible task.

As someone who worked as a camp counsellor for many years and then ran an entire summer camp program, I had to quickly find strategies for quieting down large groups of excited children. Later in life, working as a tour leader, guide and experience host, these skills proved invaluable.

In this training video, we look at how to get people’s attention, how to quiet down chatty and disruptive guests, and what to do if you find the attention of your audience dwindling.

Seven strategies, all of which I have personally used in the field, and I guarantee that these same techniques will work for you.